Air Zone at La Verne, in La Verne

About Air Zone

The Air Zone is a US national Contractor company located in La Verne, California. To figure out why customers choose Air Zone and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Air Zone by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Air Zone

• Address: La Verne, La Verne, CA 91750
• Phone: +1 909-593-4598
• Types: Contractor  

Reviews

• 1

  Lawrence Sinclair

  Posted May, 15 2019
  Do not use them. Unfortunately, I got stuck with them as they contract with AHS for my home warranty. The first time I dealt with this guy, he added refrigerant to my unit, but refused to check for a leak. Two years later, I had the same problem and AHS tried to send them back out. I refused and got them to send a different company. That company did the same thing as this guy. So a year after, I again have the same problem and the same tech from Air Zone shows up. He walked in at 4:45 pm, looked at my unit running and said everything looked good. He'd only been in my house for a few minutes and hadn't run any tests. t told him the unit was taking a long time to cool and he again told me that everything looked good. I told him that the unit has a leak and refrigerant had been added twice in two years including once by him. I showed him all of the paperwork from the previous incidents and he finally checked the refrigerant level. Upon noticing that it was again low, he said he'd have to get approval to fix the unit and left. I'll probably be getting rid of AHS also, but do not use this guy if you can avoid it.
• 1

  Brian Smith

  Posted Mar, 30 2019
  AVOID THIS COMPANY AT ALL COSTS!
  
  They were assigned to me by my home warranty company (AHS), to repair an air conditioner that wouldn't cool my house, on September 2, 2017. The a/c is finally fixed and working again today on December 4, 2017, after fighting with Air Zone and AHS to get the work done by another contractor.
  
  Air Zone came out and checked the system for pressure. It was low, so like others, they requested a nitrogen leak test. Several days later, they did that, and the results were that EVERYTHING was leaking - the condenser outside, the coils in the attic, AND the lines between them, which run between my first and second floor. Plus they claimed an additional $840 in "uncovered costs" that are outside of what AHS would cover (permits, plenum upgrade, and inspections - YEAH RIGHT...).
  
  To replace the lines would have meant ripping up my wood floors, drilling through floor joists, cutting through drywall, then putting it all back together - NONE of which would have been covered by the warranty. So I got a second opinion... OF COURSE THEY SAID THE LINES ARE FINE.
  
  So then I spent 2 months fighting Air Zone and AHS trying to get just the condenser and the coils replaced, and to leave the lines alone. Air Zone just continually refused to do the work unless they could also do the lines. SOUNDED PRETTY SUSPICIOUS.
  
  During this whole time, trying to get in touch with Air Zone via phone is a MAJOR undertaking, They almost NEVER answer their phone, and their voice mail box is almost always full. And they never responded to any emails that I sent.
  
  FINALLY, I got AHS to send a 3rd contractor, since Air Zone even refused AHS telling them to not touch the lines. The third contractor came out, and did a vacuum test on the lines (NO LEAK), and simply fixed a leak in the coils in the attic. THAT WAS IT! About 1.5 hours of work, no additional costs (other than refilling the coolant), and it's finally fixed.
  
  SO BEWARE OF AIR ZONE, especially if you have a home warranty. My opinion is that they try to milk the system for every penny (and more) that they can get out of the warranty company (and you for "uncovered costs"), regardless of how small or easy the real fix could have been.

Photos of Air Zone

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